Help centre

Frequently Asked Questions

How long does delivery take?

Orders are typically processed within 1–3 business days. Standard shipping commonly takes around 10–15 days after processing. Actual delivery varies by destination, carrier and customs.

Will I receive tracking?

Tracking is provided when it is available for the selected shipping service.

Can I return an item?

Yes, subject to our Return & Refund Policy and applicable consumer-protection laws.

How can I contact Trendora?

Call 0713518332 or email peacesquare8@gmail.com. Include your order number for order questions.

How should I use the LED mask?

Follow the manufacturer's instructions supplied with the product. Stop using a product and seek appropriate professional advice if its instructions indicate that you should.